Warm, welcoming staff and immaculate accommodation and facilities - highly recommended.  - I was fortunate to stay at this terrific hotel (which is well situated for the Kilimanjaro airport) three times in a ten day period, and I could not recommend it... read more more highly. It is an oasis of calm efficiency, the Manager (Abuu) and his team (particularly Everest, Happy, and Shaffi, and all the restaurant staff), were so welcoming, attentive, helpful and courteous, and all facilities (including the pool and change rooms) were spotlessly clean and tidy. The airport shuttle was most appreciated, and the provision of a work space with internet was also. Thank you all for providing a really lovely home away from home and for such kind and generous service.

  Beautiful resort and friendly staff! Near the airport. Gardens are gorgeous. Swimming pool, massage services available. Wonderful breakfast. Large room and bathroom. Staff interactions are fun and friendly.

  Very nice place to stay near the Kilimanjaro airport - We stayed here on our last night in Tanzania, following a safari tour. The hotel is extremely nice and the service is truly top notch. The staff here... read more really aims to please and is so welcoming. They will also provide a shuttle to or from the airport at any time of day. I would definitely stay here again. Thanks to all the wonderful staff at Planet Lodge! 😊

  Great hotel, great staff and very close to the airport - On arrival afer a short journey from JRO I was greeted by great staff. Check in was very friendly but also very professional. The staff work very hard to... read more make sure your needs are met. I couldn't check in online for my next flight and reception went above and beyond to solve my problem. The grounds are beautiful, and the rooms are spacious, clean and air conditioned. I didn’t have time to try the gym, or the spa, but the pool was area was lovely. Dinner was excellent. I couldn't try the breakfast due to a very early flight but I was given a packed one which I thoroughly enjoyed at the airport after check in.

  Great place - Amazing service and lodge. Stayed only one night, but enjoyed every moment. Rooms are very clean, service is excellent and it feels like you are in the jungle. ... read more Breakfast was really good with eggs made the way you like, crepes, fruits, pastries and many other things. Thank you!

  We prebooked an alternate property online before our Cosmos Tours Safari. At the end of our safari, a Cosmos representative transferred us from Arusha to Kilimanjaro. The "hotel"... read more was not as advertised, to say the least, and we asked the driver to take us to a good hotel. He drove us to the Planet Lodge which turned out to be closer to the Airport for our flight home the next day. We were relieved to find a room was available in this lovely hotel.

Although we were charged high season rates in February, we were not about to argue. I feel we were taken advantage of a bit in that regard but we were not disappointed with the friendly staff, service, food, and accommodations. I lost my prescription sunglasses and approached the front desk to ask if they had been left in the lobby at check-in. The manager overheard the conversation and after determining that my glasses were not found in the lobby, he went out of his way to contact our Cosmos driver, Franklin. My glasses were found by Franklin in the van and he returned them at 9 pm that evening to me. Needless to say, I was extremely grateful to both the staff of Planet Lodge and to Franklin of Cosmos Tours. Asante Sana!

Even at high season rates, this hotel was good value for the money. The property has great security. The rooms are clean with adjustable air conditioning and great water pressure. The food was delicious with breakfast included in our overnight stay. Also included was our transfer to the airport by the hotel shuttle van. We had the opportunity to relax at their beautiful, clean pool. The gardens are lovely. The staff is friendly and accommodating.

Overall, a great experience before the 30-hour trip home to Canada.

  Everyone there was most helpful and polite. I have never met such happy and pleasant people. Pool nice to hang around and food was delicious. Highly recommend. Very... read more clean and comfortable. Nice place to relax before the safari.

  We stayed at this hotel after our safari ended because our flight departed early the next morning. The hotel was in a nice setting with rooms opening into... read more a central garden. There was a pool, but we declined to use it. The hotel was great in allowing our safari companions to shower (extra towels were provided) before they departed for the airport for their flight that evening. The dining was excellent and service was great. The hotel provided us with timely transportation to the airport in time for our flight.