Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more... read more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the... Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the buss, and only 4 Hrs nap, we paid $600. I could have done that in NYC for less. Everywhere else in Tanzania people were friendly and accommodating. This was the only place where the entire staff looked like they didn't want to be there... The low point of our stay in Tanzania. They need to learn what a repeat customer is. Next time I will stay in Arusha and take the extra 30 min to drive to the airport as well spent price to avoid this awful place. More

  Great place to end the trip! - Great place to end our magical time in Tanzania. We had a very warm welcome by Eva. The grounds are beautiful with a lot of trees and plants. We had... read more everything we needed in our room. The service was kind and attentive. It is very close to the JRO airport. The food was good but nothing extraordinary.

  Was a great place and close to the airport so was nice if you want a place to relax and recover from a flight. Service was impec - Great service everyone was friendly and welcoming..... Rooms and facilities were clean and well kept. ....Good variety of food and drinks.......The friendliest staff we have incountered on our trip.. Would... read more 100% stay again...........

  Relaxing and first rate service. - Excellent staff, they anticipate your needs.
The food is perfectly prepared. The rooms are very accommodating with incredible soft beds. The grounds are beautiful. You are out in the country... read more and it is quiet. The spa is great with massage staff that is the best of any spa we have tried.

  Amazing Hotel & Convenient to Airport - I had the best time staying at Planet Lodges. They were extremely kind and accommodating at all times. Irene, especially, made me feel at home with her service at breakfast.... read more What a kind soul. The food was tasty and their grounds are beautiful. They had a gym, also, which I really appreciated. I will definitely be back!

  Near to Kili airport but their property in Arusha is better - I’ve stayed in their property in Arusha which is much nicer. The convenience of this hotel to Kili airport is nice, but I was not as impressed by the staff... read more and grounds. Our check in was chaotic. There were mistakes with our booking which necessitated a supervisor get involved. Once that was settled the restaurant closed in between lunch and dinner. We hadn’t eaten all day. They did provide us with food, however. The rooms are really nice! The shower is amazing.
I didn’t use the pool or other facilities. The Arusha property is greener with nicer grounds. My room at this hotel was very loud with lorries passing by my room at all hours.

  Clean, friendly and comfortable, near the airport - Very convenient for Kilimanjaro Airport, very clean - the staff are so friendly and helpful. Rooms and beds are incredibly clean and comfortable.
Would recommend to anyone

  Although we only stayed here for one night, we wish we could have stayed for many! The bungalows were beautiful and the - Although we only stayed here one night, the place was amazing! The bungalow was clean and beautiful equipped with everything we needed and a well working Air conditioner. The staff... read more could not have been friendlier and the food was delicious.!