Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more... read more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the... Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the buss, and only 4 Hrs nap, we paid $600. I could have done that in NYC for less. Everywhere else in Tanzania people were friendly and accommodating. This was the only place where the entire staff looked like they didn't want to be there... The low point of our stay in Tanzania. They need to learn what a repeat customer is. Next time I will stay in Arusha and take the extra 30 min to drive to the airport as well spent price to avoid this awful place. More

  Perfect stay - We stayed here 1 night, after our long international flight and before our flight to Seronera (Serengeti). I scheduled transfer to the hotel through the hotel and they were waiting... read more right outside the arrivals door with a sign with my name. The driver drove us the 5 minutes to the hotel where we were met with welcome drinks and checked in. We were assisted to our room, which was clean and comfortable. For our transfer back to the airport, the driver was prompt and dropped us off with no issues. I would stay here again. Everything was clean and all the staff were friendly and helpful.

  Warm, welcoming staff and immaculate accommodation and facilities - highly recommended.  - I was fortunate to stay at this terrific hotel (which is well situated for the Kilimanjaro airport) three times in a ten day period, and I could not recommend it... read more more highly. It is an oasis of calm efficiency, the Manager (Abuu) and his team (particularly Everest, Happy, and Shaffi, and all the restaurant staff), were so welcoming, attentive, helpful and courteous, and all facilities (including the pool and change rooms) were spotlessly clean and tidy. The airport shuttle was most appreciated, and the provision of a work space with internet was also. Thank you all for providing a really lovely home away from home and for such kind and generous service.

  Great place - Amazing service and lodge. Stayed only one night, but enjoyed every moment. Rooms are very clean, service is excellent and it feels like you are in the jungle. ... read more Breakfast was really good with eggs made the way you like, crepes, fruits, pastries and many other things. Thank you!

  Day room stay - The lodge is about 10 min. car ride from Kilimanjaro airport.
The room was perfect except AC
not functioning. The bacony offered a good view of the garden..
Staff... read more was delightful .
Food was well presented and tasty.

  Great hotel! - Originally we chose this hotel because of the proximity to the Kilimanjaro airport. I’m so glad we did. Prompt pick up and drop off at the airport. The rooms were... read more clean and very comfortable. The food was outstanding! The staff were very friendly and helpful. The only problem was not getting to spend more time there!

  Clean spacious rooms, news cannels, mosquito nets, and a hot shower. Good breakfast bar, omelet, the next morning. Great hospitality and transport back to the airport, near by. Couldn't ask... read more for much more on a one-night stay over, on my way elsewhere for work.

  Great Experience - Great hotel! Immediately felt welcomed by the staff, and the room and bathroom are generously sized, clean, and very comfortable. Highly recommended!