Relaxing and comfortable - The Planet Lodge is a lovely hotel on a beautifully maintained property. The staff is friendly and helpful. Dinner and breakfast offered a variety of options and the food was... read more thoughtfully prepared. Overall, a very comfortable, nice stay.

  Wonderful Stay!  - Solo female traveler and had an absolutely wonderful stay here. Every member of the staff was so friendly and helpful. It was clean and quiet and had great air conditioning... read more and very comfy beds. The restaurant and pool were very nice after a few weeks on Safari. They also arranged my airport transfer at 12:30am which was very convenient. Perfect stay!

  Perfect place to stay in Arusha - Everyone here is so kind! The hotel is beautiful, the food is incredible. This is my second time staying here and even better than the first.

  Staff and food are tremendous  - The staff are tremendous here. Friendly, polite and curious. They look after you like one of their own family.

I had a deluxe room. It was spacious, clean... read more and tidy. The thing I loved about this place was how peaceful and quiet it was. Nice to get that space away from the busyness of life.

The meals were top notch. I had the best soup I've ever tasted here so props to the chef.

It was nice there's a little gym here too. It's got the basics to get the job done.

Shout out to Allen and the team. The hard work you guys (and girls) put in is really appreciated. Thank you for making me feel so welcome here.

If I ever climb Kilimanjaro I'll be back 😁

  Good lodge near the airport - Good localization, good breakfast.
Mr Abbu is very nice and funny
They provide us with complementary transfer to the airport

Things to be better: Internet is very slow... read more

  Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more... read more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the... Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the buss, and only 4 Hrs nap, we paid $600. I could have done that in NYC for less. Everywhere else in Tanzania people were friendly and accommodating. This was the only place where the entire staff looked like they didn't want to be there... The low point of our stay in Tanzania. They need to learn what a repeat customer is. Next time I will stay in Arusha and take the extra 30 min to drive to the airport as well spent price to avoid this awful place. More

  A little bit of paradise off the main road - The lodge is a little bit of paradise right off of the main road. They are doing major construction on the main road so it can be noisy, but we... read more did not hear anything in our room. The room was comfortable, and luckily the air conditioning worked. There is a nice little sitting area on the patio outside of the room but the room itself only had one chair at a desk. There are many places to sit outside, all nicely shaded. The staff were very friendly and attentive. We had dinner and breakfast here and both were very good. Breakfast was included, but the dinner was à la cart. We did use the pool and the water was a nice temperature, but there was a lot of pollen and dust floating on top of the water. We appreciated the airport shuttle service.

  3 Night Stay - I stayed at the Planet Lodge before and after my Kilimanjaro hike. The staff was incredible; they were helpful, kind, and knowledgeable. The breakfast was delicious. The bed was very... read more comfortable- one of the best I’ve had in a hotel. They have a laundry service and can do a quick turn around for an extra fee if you are in a hurry. They also cleaned my boots for no cost. I would definitely recommend staying at the Planet Lodge for anyone passing through this area.