After a great 14 day safari, my family and I spent a day and a half at this hotel. The accommodations and people were very nice, no complaints there. We... read more decided to eat a late lunch then eat nothing until the flight, which we boarded at 2:40 am. At around 8:00 pm before the flight, the nightmare began and continued on the bus to the airport, in the airport and right up until the 10 hour flight boarded.

This is my first review in a decade, I don't normally write them, but if I can help anyone to avoid the experience we just went through, it's worth a shot.

Nice accommodation, be super, super careful on your food choice.

Hotel management, don't bother responding, I'll never stay there again, do a review of your workers accommodation (I've seen it in the back of the hotel) and ensure the cleanliness is acceptable, at first glance, it is not. Then do a review of your kitchen equipment and staff cleanliness. Totally unacceptable to make your clients sick and I hope someone lisyens to this message and avoids your hotel.

  Relaxing and first rate service. - Excellent staff, they anticipate your needs.
The food is perfectly prepared. The rooms are very accommodating with incredible soft beds. The grounds are beautiful. You are out in the country... read more and it is quiet. The spa is great with massage staff that is the best of any spa we have tried.

  Great experience - Everything was great.
Staffs, Rooms, food facilities.
Staffs made the experience even better. They were very warm and welcoming. Ready ensure we were satisfied and going the extra mile.
Enjoyed... read more the pool and gym. This hotel is only around 15 minutes from Kilimanjaro airport
Thank you.
Asante sana

  Great start to a great journey - I stayed at the Lodge twice: At the beginning of my trip and after my return from Safari. To say that the staff is bending over backwards to make your... read more short stay memorable is an understatement. Every person I met could not have been nicer and helpful. From greeting you, bringing the bags to your room, check-in, breakfast/dinner. The rooms are great: the beds so comfortable and needed after a 24 hours travel to Tanzania ore after returning from either safari or a day hike at Kilimanjaro. The shower is wonderful (also very much needed) and the pool and gardens are enjoyable. But what is hands down the best, is dinner - the food is juts absolutely delicious! Asante Santa and see you soon!

  Nice hotel near Kigali airport - Great hotel if you are passing through Kigali. Simple accommodations but nice, clean and very kind and helpful staff. Our server at dinner was Tegemea and he was wonderful! So... read more nice and attentive. My husband and I got massages upon arrival that were great. I did deep tissue with Scola and it really hit the spot she did a great job!!

  This hotel has excellent and spacious rooms with impressive bathrooms. Beds are comfortable, towels are super clean, staff are professional and friendly. Your stay comes with a lovely and... read more delicious breakfast . The dinning area is big and you have several seating options, which makes it ideal for business meetings.. The hotel is strategically located, thus making it easier to access Kilimanjaro International Airport and the Cities of Arusha and Moshi. You can also do day trips from this hotel to various attractions. I fully recommend this facility for all your leisure, relaxation and nd business travel needs.

  Great place to stay! Tegemea was the best server - So beautiful and the staff is amazing! The grounds are so pretty with all the plants and the flowers everywhere are amazing. The bathrooms are big in the... read more rooms. Comfortable beds and pillows were also nice. The staff were very welcoming and accommodating.

  We traveled from the States and were going to Zanzibar the next day. We needed a place near the airport and chose the Planet Lodge. It is a great place... read more to stay. The staff are really friendly, the rooms are nice and spacious and clean. I would highly recommend staying there for anyone needing a place near Arusha. I also had one of the best massages there.