Planet Lodges

  Excellent Stay with Friendly Staff and Great Food. - I had a wonderful stay at this hotel. The staff was incredibly welcoming and friendly, making me feel right at home from the moment I arrived. The room was clean,... read more comfortable, and well-maintained, providing everything I needed for a pleasant stay. The food was also great, with a good variety and delicious flavors. Overall, I had a fantastic experience and would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

  Great Hotel! - This was a very lovely hotel. We stayed here 2 nights when we first arrived, and then 1 more night after climbing Kilimanjaro. The staff was very friendly and welcoming.... read more The food was a little repetitive, but very good. We would definitely recommend this place for anyone that is going to killi! It's very high end compared to anything else in the area.

  A quiet little gem near Kili airport in Tanzania - wonderful hotel near the airport
quiet, clean lovely room , pool quiet , sadly not able to see Mt Kili d/t weather
you are at airport in under... read more 10 mins
great place while awaiting flight
very peaceful surroundings , great bed, staff are attentive and great food
will stay again just to relax after trip and before next day flight

  Worst experience ever! The Planet Lodge very rudely announced that only 3 people will be allowed in each day room, and that payment was required for 2 additional rooms. The... read more Planet Lodge staff were not very hospitable about the situation, and the clients never want to use the lodge again in the future and will not recommend that to any future groups. GEI ended up paying for extra those two rooms, but the experience left much to be desired for.
In future we will have to be very careful with booking day rooms for groups so that it is clear how many people will in fact be allowed into such day rooms.
There were no towels available. More

  Nice and decent - Nice amenities and maintained clean
Food was excellent
Wine was good (going from Europe has to vouch)
Staffs were friendly ( except Theresa )
Manager was good and resolved a... read more confusion from my tour operator with a friendly face and provided soution.

  Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more... read more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the... Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the buss, and only 4 Hrs nap, we paid $600. I could have done that in NYC for less. Everywhere else in Tanzania people were friendly and accommodating. This was the only place where the entire staff looked like they didn't want to be there... The low point of our stay in Tanzania. They need to learn what a repeat customer is. Next time I will stay in Arusha and take the extra 30 min to drive to the airport as well spent price to avoid this awful place. More

  Arriving very tired after a long flight we were greeted and made to feel very welcome. The rooms are of a high standard and very clean, the grounds... read more beautifully looked after. The food was excellent and the staff couldn’t be more helpful. I highly recommend.

  Excellent stay! - Had a very nice stay at this lodge! The staff was very friendly and accommodating. The beds were very comfortable, had a great sleep here. Loved spending time on the... read more outdoor patio/restaurant. We enjoyed the food and drink selection.