Everyone there was most helpful and polite. I have never met such happy and pleasant people. Pool nice to hang around and food was delicious. Highly recommend. Very... read more clean and comfortable. Nice place to relax before the safari.

  Had two layover days at Airport Planet Lodge and couldn’t of been happier with our stay. The shuttle service picked us up on time from the airport and the hotel... read more staff went above and beyond to make us feel at home. The lunch and dinner menu also far exceeded our expectations along with the beautiful pool. If you’re staying for 1 or 10 days we highly recommend this hotel!

  Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more... read more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the... Beware: while convenient for the airport, they are set out to squeeze the last dollars from you before you head home. I have seen German government bureaucrats with more flexibility than these guys. My wife and I stayed with our 3 kids for 6 Hrs after the end of our Safari and the flight back home leaving at midnight. We just wanted a quick shower and a a place to change. Even though we booked 2 rooms at $200+ each, they insisted they had to charges us an extra $100 for our little one since each room only accommodates 2. I tried to make them understand that we wouldn't even take the free breakfast, as we would leave at midnight, nor would we do much sleeping and the 4 beds were fine, but after initially saying they'd try for an upgrade, the manager handed me 3 pages of small print regarding their "official policies" and insisted we pay. This all occurred AFTER we were already in the rooms, otherwise I would have simply sat in the lobby. Even the tour operator called them and spoke in Swahili pleading that they be flexible, but they would not budge and inch. So between a mediocre dinner, a noisy room by the highway, a checkout that lasted 35 min to charge the CC (with a 5% surcharge), a late delivery to the airport by their shuttle that left 8 guests waiting in the buss, and only 4 Hrs nap, we paid $600. I could have done that in NYC for less. Everywhere else in Tanzania people were friendly and accommodating. This was the only place where the entire staff looked like they didn't want to be there... The low point of our stay in Tanzania. They need to learn what a repeat customer is. Next time I will stay in Arusha and take the extra 30 min to drive to the airport as well spent price to avoid this awful place. More

  Great service!!! - Excellent service, fun atmosphere, and beautiful grounds. The restaurant provided tasty food at reasonable prices, and the massages and pedicures were positively delightful (and reasonable in cost)! Only improvement I... read more would make would be in the Wi-Fi signal. Overall, a great experience!!!

  Most incredible place….EVER!!!! - We stayed at the Planet Lodge for 3+ days and this was the one of the friendliest and warmest and most welcoming experience i have ever had. I felt... read more like the staff was my family after three days. I can’t say enough good things about my stay there. It was an experience I’ll never forget.

  Amazing! - A m a z i n g!
The staff are so so Nice! Paul was our server most of the time here and he is great as a server, but... read more most important as a person! Always Smiling and Happy 🙂
The cocktails were very good! Especially the Mojito and the Margarita. (The lime comes directly from the tree by the pool) - The price is reasonable compare to the world.
The Rooms are so Big! Especially the ones outside. Around evening time , the housekeeping is coming and closing the net against the insects.
I love this place. It was my piece of heaven for two days. Thank you! Asante

  Very convienent location close to airport. Gated community. reception was exceptionnal. We were the only guests, (Covid times). We were recieved with warm smiles, great service and clean rooms. Breakfast... read more was plenty and delicious.

  The staff are the nicest people I have ever met in hotels and were very helpful. The food was delicious and the buffet breakfast was great. The rooms were good... read more and the beds were very comfortable. I recommend this hotel to anyone visiting.